Service Manuals, User Manuals, Schematics, Vintage electronics - by Stout & Associates

Service Manuals, Schematics, User Owner Operating Instruction Manuals, DIY Electronics Repair Info, Brochures, Vintage Audio, Classic Audio & Newer. Consumer Electronics, Pro Audio, Musical Instruments & More!

Reference Section - Audio Service Sources
Back to Reference Section Home Page
Audio Service Sources
Glenn McDonald
Anthony's Reference Sites
Discussion Groups /Forums
Miscellaneous Audio
Recommended Good Things
Things to Think About

In May 2005, one of our good customers in Colorado was speaking to me about Glenn. I had also just the previous week shipped a service manual to him in behalf of another customer. Since I knew who he was I decided to write and ask if he would like to be listed on our Service Sources pages. Seeing as how he is a well-known regular on the AudioKarma site, I also mentioned to him that I was aware that a number of AK members might think it's impossible to get pricing information from us. (See About Us, Current Announcements, etc for further info about those issues). Ultimately, I decided to post his response to my email and my email to him. You decide if you wish to contact him about repair work. We also have a great article by Glenn about Amplifier DC Offset.
 Audio Repair Services, Info, etc. - Glenn McDonald (Echowars)

Sorry for the delay...I’m always behind in my work, and email takes a backseat usually. I’m unaware of any ‘real’ criticism at AK other than the ordering process can be a bit slow. I tell those who are looking for manuals that if they want the closest thing to the original (and sometimes even better) then the person to contact is you. Anyone who might say different knows not of what he speaks.

I would not object to a link at all...but I must tell potential customers that:

1 - I’m slow as molasses in January. One of the bigger problems with those who do this in a big shop is that they survive only due to a volume of material moving through the shop. A well-known repair guy in Southern California is known to have said that ‘If a unit in on my bench for more than 2 hours, I’m losing money’. The typical unit on my bench is there for three days, and for me to spend a week on one piece of gear is not unheard of at all.

I don’t charge by the hour, I charge what I feel is a fair price considering the time involved, whether the problem(s) sent me on a ‘fishing trip’ for 10 hours before I got wise to it, and the overall difficulty level of the repair in general. In the end, I’m lucky to make minimum wage for my time, but I get a lot of nice lower-end amps and receivers that would never get fixed if I didn’t do it, as nearly everyone else charges by the hour.

2 - Related to #1, I take a great deal of pride in my work. I don’t claim to be God’s Gift to audio repair, and I certainly don’t claim to have all the answers (and I have no problem telling someone so). But I have extensive resources at my disposal, and can nearly always find a solution to difficult problems. That said, nothing leaves here until I’m satisfied, and that means slow turnaround.

3 - I don’t have the resources to do tuner alignments. I have a small-scale operation here, working by myself, and although I’d like to get the necessary gear to do tuner alignments eventually, but there are a lot of guys out there that know more about tuners than I ever will, so preamp and amps (both separates and those incorporated into receivers) are more than enough to keep me quite busy. I farm out the tuner work to a few very good techs I know.

4 - Motto: “Do it right the first time”.

I got no web page (but that may change). For the above reasons, mainly because I’m slow and methodical, it’s not uncommon for me to turn down a repair job until I get some gear finished and shipped out. I just don’t have the room for wall-to-wall busted gear waiting for my attention.

I’m not sure what you might want to put on the page. I’ve been fooling with audio gear for close to 30 years, but only been repairing for others for about three. Most of my career has been working with robotics, which is where I likely acquired my picky nature.

Hope all is well with you!!

-----Original Message-----
From: !Rick at
Sent: May 14, 2005 9:21 AM
To: 'JR McDonald'
Subject: RE: AKAI RTR GX-267D service manual

Hey Glenn,

(customer info deleted)

Anyway, nice to connect with you. I used jump on AK occasionally and read the traffic so I'm familiar with you somewhat and was aware you did electronics work at least as a sideline or hobby. Do you do it regularly as a career or business?

I have had precious little time go to AK or anywhere else much over the past couple years particularly. I've had a TON of things interfering with my StereoManuals plans and progress. I guess the biggest was mucho problems with elderly parents which remains a problem that keeps bringing up unexpected "happenings" that require time diversions. Oh well.......

Since I'm "on here" with you, let me say that I'm aware that probably a bunch of AK guys may think it's damm near impossible to get pricing, etc from me regarding manuals. I've made it abundantly clear on my site that we've had a lot of problems in fully implementing our plans. As a result, so far this year alone, I've got more than 1600 emails "backlogged" that I simply have not been able to respond to. Continuously about 20% of all who write get backlogged. Since early 2003, something like 4000 +/- still remain.

All of them are in our archives and I still do intend to reply to each at some point if for no other reason than to apologize. Something changed here a few days ago so I'm very optimistic now that we may finally get this email problem behind us and actually start attacking that backlog. Also, I believe I am FINALLY going to be able to start posting the real lists of our manuals on the site. Many of them will have full descriptions and prices.

I've heard nothing but good things about your electronics work. As with you, we do great work (I think). We make real, genuine efforts to produce each page of each manual to the best of our ability which makes what we do much more time and labor intensive than most of our competitors who scan, click "print", and walk away till it's done.

Are you interested in having a page on our site

regarding your work, what you do, prices, contact info, etc.? You could be listed there and/or a link could open a dedicated page. It could have tips for vintage audio collectors or anything you wish.

Keep in touch.

Top of Page
Pause your busy life for a moment to feed your soul and spirit. It makes a difference.

Click Here for Bible Verse of the Day

Provided by Biblica
(formerly: International Bible Society)
And Now... For Something Completely Different
Once we had answers to all the questions. Now we have more questions than answers. Seekers of truth may Enter Here. All others may safely ignore this as you will not find anything of interest.
All Your Manuals Are Belong To Us
Copyright 2002 - 2016 Stout and Associates
Privacy Policy
  All content on this site including format, text and images are the property of Stout and Associates. Images may be used with permission only and  may not be used for any commercial purposes. All rights reserved.
Image acknowledgement
  • Site design = Rick
  • Webmaster = Rick
  • Barely knows what's happening = Rick
  • Tries hard and learns well = Rick
  • Slave labor provided by = Rick
  • Sweeps floors and takes out trash = Rick
  • Needs a vacation = Rick